Support
Support
Last updated 2026-11-03
Present is in controlled beta. We handle beta support ourselves. Use the email below for setup help, feedback, or a problem with your account.
Report a problem in the app
When you are signed in, every page has a Report a problem button at the bottom left. It sends your choice, an optional note and which part of Present you were on, nothing else.
Include the email on your Present account and a short description of what you tried. Do not send passwords or OAuth tokens.
Questions & FAQs
Common requests
- Export or delete my data — signed-in Account page, or email us from the address on the account.
- Google connect issues — during beta, Google OAuth stays in testing mode; your Google account may need to be allowlisted. See Google data.
- Reminder emails — sent from
reminders@send.presentagent.vipwhen an occasion is within about two weeks and reminders are on under Account → Agent permissions. Check spam and that the occasion has a date.
Connect the private ChatGPT beta
Follow the beta connection guide for this environment's server URL, requested permissions, and recovery steps. Use the same invited Present account throughout setup. Do not copy a connection URL from another environment.
The beta connection is read-only: save changes in Present, then retrieve confirmed details in ChatGPT. Custom connection availability depends on your account and workspace settings. This is an invite-only beta, not a public directory listing.
To disconnect, remove Present in ChatGPT's plugin or connector settings. If a connection still appears usable, email support from your Present account address. Never send us an OAuth token or authorization code.
Policies
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